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ease;flex-shrink:0;margin-left:2px}.kezza-chat-minimize:hover{background:rgba(239,68,68,0.85);color:#fff;transform:scale(1.05)}.kezza-chat-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;background:#f7f9fb;scroll-behavior:smooth}.kezza-chat-messages::-webkit-scrollbar{width:5px}.kezza-chat-messages::-webkit-scrollbar-track{background:transparent}.kezza-chat-messages::-webkit-scrollbar-thumb{background:#d0d5dd;border-radius:10px}.kezza-msg{display:flex;gap:8px;max-width:88%;animation:kezza-msg-in 0.18s cubic-bezier(0.16,1,0.3,1);will-change:transform,opacity;transform:translateZ(0)}.kezza-msg.bot{align-self:flex-start}.kezza-msg.user{align-self:flex-end;flex-direction:row-reverse}.kezza-msg-avatar{position:relative;width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,#00AFC0,#008F9C);display:flex;align-items:center;justify-content:center;font-size:15px;flex-shrink:0}.kezza-msg.user 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192,0.25)}.kezza-msg-bubble strong{font-weight:600}.kezza-msg-bubble ul,.kezza-msg-bubble ol{margin:6px 0 2px 18px;padding:0}.kezza-msg-bubble li{margin-bottom:3px}.kezza-msg-bubble a{color:#00AFC0;text-decoration:underline;font-weight:500}.kezza-msg.user .kezza-msg-bubble a{color:#fff;text-decoration:underline}@keyframes kezza-msg-in{from{opacity:0;transform:translate3d(0,6px,0)}to{opacity:1;transform:translate3d(0,0,0)}}.kezza-typing{display:flex;align-items:center;gap:8px;align-self:flex-start;max-width:88%;will-change:transform,opacity}.kezza-typing-dots{background:#fff;border:1px solid #e8ecf0;border-radius:4px 16px 16px 16px;padding:10px 16px;display:flex;gap:5px;align-items:center;box-shadow:0 1px 3px rgba(0,0,0,0.04)}.kezza-typing-dot{width:6px;height:6px;border-radius:50%;background:#00AFC0;animation:kezza-dot-bounce 0.9s ease-in-out infinite}.kezza-typing-dot:nth-child(2){animation-delay:0.12s}.kezza-typing-dot:nth-child(3){animation-delay:0.24s}@keyframes 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#ccfbf1;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.25s ease;flex-shrink:0;color:#0f766e;text-decoration:none}.kezza-chat-scanner-btn:hover{background:#00AFC0;color:#ffffff;border-color:#00AFC0;transform:scale(1.05)}.kezza-chat-input{flex:1;border:1.5px solid #e0e5ec;border-radius:24px;padding:10px 16px;font-size:16px;font-family:'Inter',sans-serif;outline:none;transition:border-color 0.2s ease,box-shadow 0.2s ease;background:#f7f9fb;color:#333}.kezza-chat-input::placeholder{color:#a0a8b4}.kezza-chat-input:focus{border-color:#00AFC0;background:#fff;box-shadow:0 0 0 3px rgba(0, 175, 192,0.1)}.kezza-chat-mic{width:44px;height:44px;min-width:44px;min-height:44px;border-radius:50%;background:#f0f4f8;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.25s ease;flex-shrink:0;color:#555}.kezza-chat-mic:hover{background:#e2e8f0;color:#00AFC0}.kezza-chat-mic.listening{background:#ff4757;color:#fff;animation:kezza-mic-pulse 1.2s infinite}@keyframes kezza-mic-pulse{0%{transform:scale(1);box-shadow:0 0 0 0 rgba(255,71,87,0.7)}70%{transform:scale(1.08);box-shadow:0 0 0 10px rgba(255,71,87,0)}100%{transform:scale(1);box-shadow:0 0 0 0 rgba(255,71,87,0)}}.kezza-chat-send{width:44px;height:44px;min-width:44px;min-height:44px;border-radius:50%;background:linear-gradient(135deg,#00AFC0,#008F9C);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.25s ease;flex-shrink:0}.kezza-chat-send:hover{transform:scale(1.05);box-shadow:0 4px 16px rgba(0, 175, 192,0.4)}.kezza-chat-send:active{transform:scale(0.95)}.kezza-chat-send svg{width:17px;height:17px;fill:#fff}.kezza-chat-footer-bar{display:flex;align-items:center;justify-content:space-between;padding:4px 16px 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0;font-size:13px;font-weight:500}.kezza-status-box.sending{background:#fffbeb;border:1px solid #fde68a;color:#b45309}.kezza-status-box.sent{background:#f0fdf4;border:1px solid #bbf7d0;color:#15803d}.kezza-status-box.failed{background:#fef2f2;border:1px solid #fecaca;color:#b91c1c}.kezza-whatsapp-btn{display:inline-flex;align-items:center;gap:8px;background:#25D366;color:#fff;padding:10px 20px;border-radius:24px;font-size:14px;font-weight:600;text-decoration:none;margin-top:8px;transition:all 0.25s ease}.kezza-whatsapp-btn:hover{background:#1fb855;transform:translateY(-1px);box-shadow:0 4px 16px rgba(37,211,102,0.35)}.kezza-map-btn{display:inline-flex;align-items:center;gap:6px;background:#ffffff;border:1.5px solid #00AFC0;color:#00AFC0;padding:9px 18px;border-radius:24px;font-size:13px;font-weight:600;text-decoration:none;margin:8px 0 4px;transition:all 0.25s ease}.kezza-map-btn:hover{background:#00AFC0;color:#ffffff;box-shadow:0 4px 14px rgba(0, 175, 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(min-width:481px){.kezza-chat-window{width:360px;height:520px;right:16px;bottom:84px}.kezza-chat-fab{bottom:16px;right:16px}}.kezza-chat-badge{position:absolute;top:-2px;right:-2px;width:18px;height:18px;border-radius:50%;background:#e74c5e;color:#fff;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;border:2px solid #fff;animation:kezza-badge-pop 0.3s cubic-bezier(.4,0,.2,1)}.kezza-chat-badge.hidden{display:none}@keyframes kezza-badge-pop{from{transform:scale(0)}to{transform:scale(1)}}.kezza-chat-tooltip{position:fixed;bottom:92px;right:24px;background:#fff;color:#333;padding:12px 18px;border-radius:12px;font-size:14px;font-weight:500;box-shadow:0 6px 24px rgba(0,0,0,0.12);z-index:9999;max-width:240px;line-height:1.4;animation:kezza-tooltip-in 0.4s cubic-bezier(.4,0,.2,1);cursor:pointer}.kezza-chat-tooltip::after{content:'';position:absolute;bottom:-8px;right:24px;width:16px;height:16px;background:#fff;transform:rotate(45deg);box-shadow:4px 4px 8px rgba(0,0,0,0.05)}.kezza-chat-tooltip-close{position:absolute;top:4px;right:8px;background:none;border:none;color:#aaa;font-size:16px;cursor:pointer;padding:2px}.kezza-chat-tooltip.hidden{display:none}@keyframes kezza-tooltip-in{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@media (max-width:480px){.kezza-chat-tooltip{right:16px;bottom:76px;max-width:200px;font-size:13px;padding:10px 14px}}.kezza-chat-photo-btn{width:38px;height:38px;border-radius:50%;background:#f0fdfa;border:1px solid #ccfbf1;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.25s ease;flex-shrink:0;color:#0f766e}.kezza-chat-photo-btn:hover{background:#00AFC0;color:#ffffff;border-color:#00AFC0;transform:scale(1.05)}.kezza-camera-overlay{position:absolute;top:0;left:0;right:0;bottom:0;background:#090d16;z-index:120;display:flex;flex-direction:column;color:#ffffff;font-family:'Inter',sans-serif;border-radius:16px;overflow:hidden;animation:kezzaFadeIn 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14px;border-radius:8px;font-size:12.5px;font-weight:600;cursor:pointer;transition:all 0.2s ease}.kezza-photo-retake-btn:hover{background:#e2e8f0;color:#0f172a}.kezza-photo-analyze-btn{background:linear-gradient(135deg,#00AFC0,#0f766e);border:none;color:#ffffff;padding:8px 16px;border-radius:8px;font-size:12.5px;font-weight:600;cursor:pointer;box-shadow:0 2px 8px rgba(0, 175, 192,0.3);transition:all 0.2s ease}.kezza-photo-analyze-btn:hover{transform:translateY(-1px);box-shadow:0 4px 12px rgba(0, 175, 192,0.4)}.kezza-photo-card{background:#ffffff;border:1.5px solid #a7f3d0;border-radius:12px;padding:16px 18px;margin:8px 0;box-shadow:0 4px 16px rgba(15,118,110,0.08);font-family:'Inter',sans-serif;color:#1f2937}.kezza-photo-card.quality-error{border-color:#fecaca;background:#fff5f5;box-shadow:0 4px 14px rgba(239,68,68,0.08)}.kezza-photo-card.unclear-area{border-color:#cbd5e1;background:#f8fafc;box-shadow:0 4px 14px rgba(100,116,139,0.08)}.kezza-photo-badge{display:inline-block;padding:2px 8px;border-radius:4px;font-weight:600;font-size:12px}.kezza-photo-subcard{margin-top:10px;padding:10px 12px;border-radius:8px;transition:background 0.2s ease}.kezza-photo-card.red-flag{border-color:#f87171;background:#fef2f2}.kezza-photo-header{font-size:14.5px;font-weight:700;color:#0f766e;letter-spacing:0.5px;border-bottom:1.5px solid #f0fdf4;padding-bottom:8px;margin-bottom:12px;display:flex;align-items:center;gap:6px}.kezza-photo-section{margin-bottom:12px;font-size:13.5px;line-height:1.5}.kezza-photo-label{font-weight:600;color:#374151;display:block;margin-bottom:3px;font-size:13px}.kezza-photo-val{color:#1f2937;margin-left:2px}.kezza-photo-disclaimer{margin-top:14px;padding:10px 12px;background:#f8fafc;border-left:3px solid #00AFC0;border-radius:4px;font-size:11.5px;color:#475569;line-height:1.45}.kezza-photo-tips{background:#ffffff;border-radius:8px;padding:12px 14px;margin-top:8px;border:1px solid #e2e8f0;font-size:12.5px;line-height:1.5}.kezza-photo-step-loader{display:flex;align-items:center;gap:10px;padding:12px 16px;background:#f0fdfa;border:1px solid #ccfbf1;border-radius:10px;color:#0f766e;font-size:13px;font-weight:500;margin:8px 0}.kezza-photo-spinner{width:18px;height:18px;border:2.5px solid #ccfbf1;border-top-color:#00AFC0;border-radius:50%;animation:kezzaSpin 0.8s linear infinite}@keyframes kezzaSpin{to{transform:rotate(360deg)}}.kezza-photo-why-block{background:#f8fafc;border-left:3px solid #00AFC0;border-radius:6px;padding:8px 10px;margin:8px 0;font-style:italic}.kezza-photo-contact-tag{display:inline-block;background:#e0f2fe;color:#0369a1;font-size:11.5px;font-weight:600;padding:2px 6px;border-radius:4px;margin-left:6px}.kezza-scanner-modal-backdrop{position:fixed;inset:0;background:rgba(4,9,20,0.82);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);z-index:999999;display:flex;align-items:center;justify-content:center;padding:18px;opacity:0;visibility:hidden;pointer-events:none;transition:opacity 0.32s cubic-bezier(0.16,1,0.3,1),visibility 0.32s;box-sizing:border-box}.kezza-scanner-modal-backdrop.is-visible{opacity:1;visibility:visible;pointer-events:auto}.kezza-scanner-modal-card{position:relative;width:100%;max-width:860px;background:linear-gradient(145deg,#091326 0%,#0d1b38 50%,#071020 100%);border:1.5px solid rgba(0,175,192,0.35);border-radius:26px;box-shadow:0 30px 70px rgba(0,0,0,0.65),0 0 50px rgba(0,175,192,0.18);display:flex;overflow:hidden;transform:scale(0.92) translateY(16px);transition:transform 0.35s cubic-bezier(0.16,1,0.3,1);box-sizing:border-box}.kezza-scanner-modal-backdrop.is-visible .kezza-scanner-modal-card{transform:scale(1) translateY(0)}.scanner-modal-close{position:absolute;top:14px;right:14px;width:34px;height:34px;border-radius:50%;background:rgba(255,255,255,0.08);border:1px solid rgba(255,255,255,0.15);color:#94a3b8;font-size:14px;font-weight:600;display:flex;align-items:center;justify-content:center;cursor:pointer;z-index:20;transition:all 0.2s ease}.scanner-modal-close:hover{background:rgba(239,68,68,0.85);border-color:#ef4444;color:#ffffff;transform:rotate(90deg)}.scanner-modal-visual-side{flex:0 0 38%;background:linear-gradient(180deg,rgba(0,175,192,0.12) 0%,rgba(15,23,42,0.95) 100%);border-right:1px solid rgba(255,255,255,0.08);padding:36px 24px;display:flex;flex-direction:column;align-items:center;justify-content:center;position:relative;box-sizing:border-box}.scanner-hud-wrap{position:relative;width:140px;height:160px;background:rgba(4,9,20,0.7);border:1.5px solid rgba(0,175,192,0.45);border-radius:20px;display:flex;align-items:center;justify-content:center;overflow:hidden;margin-bottom:24px;box-shadow:inset 0 0 25px rgba(0,175,192,0.2),0 10px 30px rgba(0,0,0,0.5)}.scanner-hud-face-svg{width:100px;height:120px;display:block}.scanner-laser-line{position:absolute;left:0;right:0;height:2.5px;background:linear-gradient(90deg,transparent,#00AFC0,#5eead4,#00AFC0,transparent);box-shadow:0 0 12px #00AFC0,0 0 20px #5eead4;animation:laserScanHud 2.4s ease-in-out infinite;z-index:5}@keyframes laserScanHud{0%{top:6%;opacity:0.2}50%{top:88%;opacity:1}100%{top:6%;opacity:0.2}}.scanner-hud-status-badge{position:absolute;bottom:8px;display:inline-flex;align-items:center;gap:5px;background:rgba(9,19,38,0.85);border:1px solid rgba(0,175,192,0.4);padding:3px 8px;border-radius:12px;font-size:0.68rem;font-weight:700;color:#5eead4;text-transform:uppercase;letter-spacing:0.05em}.scanner-live-pulse{width:6px;height:6px;border-radius:50%;background:#22c55e;box-shadow:0 0 8px #22c55e;animation:pulseDot 1.4s infinite}@keyframes pulseDot{0%,100%{opacity:1;transform:scale(1)}50%{opacity:0.4;transform:scale(0.85)}}.scanner-quick-metrics{display:flex;flex-direction:column;gap:8px;width:100%}.sq-metric-item{display:flex;align-items:center;gap:8px;font-size:0.76rem;color:#cbd5e1;font-weight:500}.sq-metric-item i{color:#22c55e;font-size:0.8rem;flex-shrink:0}.scanner-modal-content-side{flex:1;padding:34px 36px 30px;display:flex;flex-direction:column;justify-content:center;box-sizing:border-box}.scanner-modal-pill-tag{display:inline-flex;align-items:center;gap:6px;background:rgba(0,175,192,0.14);border:1px solid rgba(0,175,192,0.45);color:#00AFC0;padding:4px 12px;border-radius:20px;font-size:0.75rem;font-weight:700;text-transform:uppercase;letter-spacing:0.06em;margin-bottom:12px;align-self:flex-start}.scanner-modal-heading{font-family:'Plus Jakarta Sans', 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;font-size:1.65rem;color:#ffffff;font-weight:700;line-height:1.3;margin:0 0 10px 0}.text-gold{color:#00AFC0 !important}.scanner-modal-subtext{font-size:0.88rem;color:#94a3b8;line-height:1.55;margin:0 0 18px 0}.scanner-modal-concerns-label{font-size:0.78rem;font-weight:700;color:#cbd5e1;text-transform:uppercase;letter-spacing:0.05em;margin-bottom:8px}.scanner-modal-concerns-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px;margin-bottom:22px}.concern-pill-btn{display:flex;align-items:center;gap:8px;background:rgba(255,255,255,0.05);border:1px solid rgba(255,255,255,0.12);color:#94a3b8;padding:9px 12px;border-radius:12px;font-family:'Inter',sans-serif;font-size:0.82rem;font-weight:550;cursor:pointer;text-align:left;transition:all 0.2s cubic-bezier(0.16,1,0.3,1);box-sizing:border-box}.concern-pill-btn:hover{background:rgba(0,175,192,0.12);border-color:rgba(0,175,192,0.5);color:#ffffff}.concern-pill-btn.active{background:rgba(0,175,192,0.18);border-color:#00AFC0;color:#5eead4;font-weight:600;box-shadow:0 2px 10px rgba(0,175,192,0.25)}.concern-pill-btn i{font-size:0.85rem;color:#00AFC0;flex-shrink:0}.scanner-modal-actions{display:flex;align-items:center;gap:12px;margin-bottom:18px;flex-wrap:wrap}.btn-scanner-modal-primary{flex:1;min-width:200px;display:inline-flex;align-items:center;justify-content:center;gap:8px;background:linear-gradient(135deg,#00AFC0 0%,#008F9C 100%);color:#ffffff !important;padding:13px 20px;border-radius:14px;font-family:'Inter',sans-serif;font-size:0.92rem;font-weight:700;text-decoration:none !important;box-shadow:0 6px 20px rgba(0,175,192,0.4);transition:all 0.25s cubic-bezier(0.16,1,0.3,1);box-sizing:border-box}.btn-scanner-modal-primary:hover{background:linear-gradient(135deg,#00c7db 0%,#009baa 100%);transform:translateY(-2px);box-shadow:0 10px 28px rgba(0,175,192,0.55)}.scanner-arrow-icon{font-size:0.8rem;transition:transform 0.2s ease}.btn-scanner-modal-primary:hover .scanner-arrow-icon{transform:translateX(4px)}.btn-scanner-modal-chat{display:inline-flex;align-items:center;justify-content:center;gap:7px;background:rgba(255,255,255,0.06);border:1.5px solid rgba(255,255,255,0.15);color:#cbd5e1;padding:13px 18px;border-radius:14px;font-family:'Inter',sans-serif;font-size:0.88rem;font-weight:600;cursor:pointer;transition:all 0.25s ease;box-sizing:border-box}.btn-scanner-modal-chat:hover{background:rgba(255,255,255,0.12);border-color:#00AFC0;color:#ffffff;transform:translateY(-2px)}.scanner-modal-trust-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:14px;border-top:1px solid rgba(255,255,255,0.08);flex-wrap:wrap}.trust-item{display:flex;align-items:center;gap:6px;font-size:0.74rem;color:#94a3b8;font-weight:500}.trust-item i{font-size:0.8rem;color:#00AFC0}@media (max-width:768px){.kezza-scanner-modal-card{flex-direction:column;max-height:90vh;overflow-y:auto;border-radius:20px}.scanner-modal-visual-side{padding:24px 18px 16px;border-right:none;border-bottom:1px solid rgba(255,255,255,0.08)}.scanner-hud-wrap{width:110px;height:120px;margin-bottom:12px}.scanner-quick-metrics{display:none}.scanner-modal-content-side{padding:22px 18px 20px}.scanner-modal-heading{font-size:1.35rem}.scanner-modal-concerns-grid{grid-template-columns:1fr;gap:6px}.concern-pill-btn{padding:8px 10px;font-size:0.8rem}.scanner-modal-actions{flex-direction:column}.btn-scanner-modal-primary,.btn-scanner-modal-chat{width:100%}.scanner-modal-trust-bar{justify-content:center;gap:16px}}

/* ── Kezza Official Logo Chat Avatars (Replacing Robot Icon) ─── */
.kezza-chat-avatar {
    position: relative !important;
    width: 42px !important;
    height: 42px !important;
    border-radius: 50% !important;
    background: #ffffff !important;
    border: 2px solid rgba(255, 255, 255, 0.9) !important;
    box-shadow: 0 3px 10px rgba(0, 0, 0, 0.2) !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    overflow: hidden !important;
    padding: 3px !important;
    flex-shrink: 0 !important;
}
.kezza-avatar-logo-main {
    width: 100% !important;
    height: 100% !important;
    object-fit: contain !important;
    display: block !important;
}
.kezza-msg.bot .kezza-msg-avatar,
.kezza-typing .kezza-msg-avatar {
    position: relative !important;
    width: 34px !important;
    height: 34px !important;
    border-radius: 50% !important;
    background: #ffffff !important;
    border: 1.5px solid #00AFC0 !important;
    box-shadow: 0 2px 8px rgba(0, 175, 192, 0.25) !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    overflow: hidden !important;
    padding: 2.5px !important;
    flex-shrink: 0 !important;
}
.kezza-msg-logo-img {
    width: 100% !important;
    height: 100% !important;
    object-fit: contain !important;
    display: block !important;
}

/* ── Kezza Chatbot 3D Background Rotating Logo ── */
.kezza-chat-3d-bg {
    position: absolute !important;
    top: 50% !important;
    left: 50% !important;
    width: 230px !important;
    aspect-ratio: 297/200 !important;
    transform: translate(-50%, -50%) !important;
    perspective: 900px !important;
    z-index: 1 !important;
    pointer-events: none !important;
    opacity: 0.08 !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
}
.kezza-chat-3d-bg img {
    display: block !important;
    width: 100% !important;
    height: 100% !important;
    object-fit: contain !important;
    transform-style: preserve-3d !important;
    will-change: transform !important;
    transition: transform 0.1s linear !important;
}
.kezza-chat-messages {
    position: relative !important;
    z-index: 2 !important;
    background: transparent !important;
}
.kezza-chat-window {
    background: #f7f9fb !important;
}